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Senior Relationship Manager - Team Lead Business Banking

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Our Business Banking team requires a full-time Senior Commercial Relationship Manager – Team Lead; the successful candidate will have the opportunity to:

Principal Duties:

  • In conjunction with the Regional Manager Business Banking, help to train, motivate and guide staff within your team to ensure high quality service is provided to members and branch employees and that the needs of the organization and the individuals are met.
  • Develop and maintain effective sales and marketing efforts to maximize Small Business and Commercial Loan growth, Deposit growth and sales of peripheral products to help our members succeed in business.
  • Provide proactive advice to our Business Members that offers tailored solutions to meet their financial needs.
  • Personally and through subordinates, maintain a high profile and professional image in the business and social communities.
  • Ensure that personnel receive the appropriate training to develop the required levels of commercial lending.
  • The development and submission of renewal applications, the preparation of consolidated information for reporting purposes to the Regional Manager, Business Banking as required. Ensure negotiable and non-negotiable collateral security is obtained and maintained in accordance with the terms of authorized credits.

Qualifications:

  • Ability to make sound decisions within levels of authority designated based on policies, procedures and experience.
  • University degree in a business discipline or sufficient experience in lieu of education
  • Identify problems, discover plans or patterns, link information to strategic direction, reach conclusions, and evaluate action in relation to organizational development/department operations.
  • Identify opportunities based on an in-depth analysis of complex issue.

Experience:

  • Demonstrated ability in all facets of credit granting and sales of Business Banking products over a seven to ten year period.
  • Essential knowledge and skills include demonstrated business development skills, analytical abilities and a sound knowledge of portfolio management acquired through the administration of a business portfolio.
  • Experience working and developing relationships with members, potential members, influential community people and staff is required.
  • Experience effectively leading a team.

Excellent written and verbal communication skills are a requirement, as it is a genuine desire to provide the utmost in member service. Proven sales and negotiation skills, and financial analysis skills are required.

Why Servus Credit Union? We live our values in how we do business and how we treat our employees. Servus Credit Union is one of Canada’s 50 Best Managed Companies. Servus is committed to being socially responsible and living the co-operative values. Through our operations, we strive to make a positive impact on our economy, the environment and society. We know that our employees are our most valuable assets so we offer ongoing growth and career advancement and we reward employees for their hard work and achievements.

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