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News & AnnouncementsUnder general supervision, the incumbent will support the general Commercial and Agricultural lending functions by performing a variety of administrative and analytical procedures. The incumbent will prepare commercial loan renewals, review financial statements, and provide credit support to Commercial Relationship Officers/Managers. They are accountable for non-relationship credit and risk management functions.
Key Responsibility Areas
Lending Administration Support
- Prepare administrative support to the Relationship Officers/Managers.
- Prepare credit investigations, security inspections and searches as required.
- Work with Business Lending Support to oversee procession of credit progress advances and all other duties their department performs for the BBC.
- Prepare credit facility letters for review; assist in resolution of outstanding security/account deficiencies.
- Understand the corporate structure of members (Op-co, Holdco, multiple owners etc.).
- Understand the basics of financial statements, different types and what each statement means.
- Complete ratio analysis and understanding of what each ratio means.
- Knowledge of required security documentation.
- Research and basic knowledge of Policies for Standard Terms and Conditions of Credit.
- Initiate Annual Review process.
- Initiate new and existing credit application for existing members.
Member Support
- Ensure a high level of member satisfaction by assisting members with loan and deposit inquiries; follow up on requests for information on interest paid, principal totals, loan payouts, posting errors and pertinent details of loan and/or deposit particulars.
- Understand and use knowledge of member’s financial condition to effectively position the value of products and services.
- Differentiate between credit union and competitor products and services in terms of member needs.
- Participate in the development and support achievement of sales targets.
Sales, Marketing and Promotion
- Support team members as required.
- Liaison between Business Banking Centre and Business Lending Support functions as required.
- Backup other roles in the Centre as required.
- Actively participate in department/work unit and credit union meetings.
This position supports a very active and complex commercial portfolio. Preference will be given to those with a minimum of 3 years business banking credit analytical and administration experience.
Why Servus Credit Union? We live our values in how we do business and how we treat our employees. Servus Credit Union is one of Canada’s 50 Best Managed Companies. Servus is committed to being socially responsible and living the co-operative values. Through our operations, we strive to make a positive impact on our economy, the environment and society. We know that our employees are our most valuable assets so we offer ongoing growth and career advancement and we reward employees for their hard work and achievements.