CRA direct deposit enrolment

Sign up for CRA direct deposit once and receive CRA payments directly to your account

Learn more about the CRA direct deposit program >>

CRA direct deposit enrolment help centre

• Getting started
• FAQs
• Terms and conditions

Getting started

For individuals: to register for the CRA direct deposit program, you'll need to access Servus online banking and have your social insurance number* already registered with us.

1. Sign in to online banking.
2. From the self-serve options, select CRA direct deposit enrolment.
3. Choose the account for payments to be deposited into.
4. Confirm your date of birth (if it was incorrect, please call us at 1.877.378.8728 and we’ll update your account).
5. Submit authorization to allow Servus Credit Union to share your banking information with the CRA for the purpose of establishing or changing direct deposit.
6. Review the confirmation.

* If you need to add your SIN or update any other information on your account, please call us at 1.877.378.8728.

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For businesses: to register for the CRA direct deposit program, you'll need your 15-digit CRA business number and to access Servus business online banking. If you've already registered through your CRA My Business Account, you don't need to register again. 

1. Sign in to business online banking.
2. From the self-serve options, select CRA direct deposit enrolment.
3. Choose the account for payments to be deposited into.
4. Confirm your legal business name and CRA business number (if it was incorrect, please call us at 1.877.378.8728 and we’ll update your account).
5. Provide your first name and last name if you’re the business owner or an authorized representative of the business.
6. Submit authorization to allow Servus Credit Union to share your banking information with the CRA for the purpose of establishing or changing direct deposit.
7. Review the confirmation.

Note: Commercial Net Banking users can call us at 1.877.378.8728 to set up direct deposit for their business.

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Frequently asked questions

What are the benefits of registering for CRA direct deposit?

• Set up is easy – just sign into online banking and register in a few easy steps.
• Receive your money faster – your money will be deposited directly to your bank account.
• Avoid delays – choosing CRA direct deposit means receiving your money faster, without any worry of potential delays from the physical world.
• Transactions are secure – keeping your information safe is our priority.

What payments does CRA direct deposit enrolment include?

Types of CRA payments eligible for direct deposit include:

• Income tax refunds
• Canada Child Benefit
• Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit
• Canada Workers Benefit
• Canada Emergency Response Benefit (CERB)
• Canada Emergency Student Benefit (CESB)
• Canada Emergency Wage Subsidy (for eligible businesses)
• Provincial and territorial payments

For a complete list of payments, see the CRA website.

Do I need to register separately for each payment?

No. Once registered, you're enrolled for any and all types of government payments that you may be entitled to.

When will the changes be updated in my CRA account?

The direct deposit information should take up to 2 business days to appear in your CRA account.

I already have direct deposit for my CRA account. Do I need to do anything?

No action is required. You'll continue to receive payments made to you by the CRA to your existing account.

If you want to change your CRA direct deposit information, complete the set up in online banking and any future amounts will be deposited to this new account, replacing any previous CRA direct deposit information.

What if I need to change my contact information with the CRA?

To change contact information provided to the Canada Revenue Agency or to remove direct deposit from your CRA account, call the CRA at 1.800.959.8281.

I authorized my account for direct deposit and my benefit ended up coming in the mail anyways—what happened?

What likely happened is that a piece of information submitted to the CRA didn't match their records. This would result in the direct deposit authorization being denied. Right now there isn't a mechanism in place for the CRA to let us (or you!) know about an issue with a specific authorization. While we can't change the inconvenience of this, we can work with you to get things set up for any future payments.

Call us at 1.877.378.8728 to confirm your information is correct in our system. If it is, you can try submitting the authorization again. If you don't see the direct deposit information in your CRA account after two business days, you'll need to contact the CRA to figure out what the issue is. 

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Terms and conditions

Privacy statement

Personal information is collected under the Income Tax Act to administer tax, benefits, and related programs. It may also be used for any purpose related to the administration or enforcement of the Act such as audit, compliance and the payment of debts owed to the Crown. It may be shared or verified with other federal, provincial/territorial government institutions to the extent authorized by law. Under the Privacy Act, individuals have the right to access their personal information and request correction if there are errors or omissions. Refer to personal information bank CRA PPU 005 in http://www.infosource.gc.ca/.

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Business terms and conditions

Privacy statement

Personal information (including the SIN, where provided) is collected for the purposes of authenticating the individuals carrying out direct deposit enrolment on behalf of business entities and the administration or enforcement of the program. The information collected may also be disclosed to other federal, provincial, territorial or foreign government institutions to the extent authorized by law. Under the Privacy Act, individuals have the right to access their personal information, request correction, or file a complaint to the Privacy Commissioner of Canada regarding the handling of the individual’s personal information. Refer to Personal Information Bank CRA PPU 047 on Info Source at canada.ca/cra-info-source.

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